Frequently Asked Questions
Shipping & Returns
What is your shipping policy?
What is your shipping policy?
Order Processing
Orders are typically shipped within 3-5 business days (beginning the next business day) after the order is placed, and delivered within 3-5 business days after shipment. Once your order has shipped, you will receive a shipping notification via the email associated with your order.
Tracking links may require additional time to “go live” as carriers process your shipment.
If you have questions about your order status, please contact shop@thehappycactusatx.com
Shipping Rates
Shipping is free for all orders over $100+. A flat shipping rate of $4.99 is applied to all orders below $100.
State Laws
Delta 8 Disclaimer:
This product is not available for shipment to the following states:
Alaska, Arizona, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Iowa, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nevada, New Hampshire, New York, North Dakota, Oregon, Rhode Island, Utah, Vermont, Virginia, Washington, West Virginia
Damaged Or Missing Products/Orders
If you receive your order and notice any issues—such as product damage or incorrect product—please take clear photos and email them with a brief description of the problem to shop@thehappycactusatx.com. Our team will assist you in resolving the issue promptly. Curious about Returns? Head over to our Return Page for more information.
What is your policy on returns, refunds or exchanges?
What is your policy on returns, refunds or exchanges?
See our full return policy here: Returns policy
How can I track my order?
How can I track my order?
You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website. Alternatively, log in to your account on our website, navigate to "My Orders," and click on the tracking link provided for your order.
What if there is a problem with my order?
What if there is a problem with my order?
If there is an issue with your order, please contact our customer service team as soon as possible. You can reach us via email, phone, or through the contact form on our website. Provide your order number and a brief description of the problem so we can assist you quickly.
Contact:
The Happy Cactus
shop@thehappycactusatx.com
3414 E 7th St, Austin TX 78702
512-883-0250
I didn't receive all off my order?
I didn't receive all off my order?
If part of your order is missing, please check the shipping confirmation email to see if the items were sent separately. If all items should have arrived together or if you have concerns, contact our customer service team with your order number. We’ll investigate and resolve the issue promptly.
Hemp FAQ
How old do I have to be to purchase your products?
How old do I have to be to purchase your products?
Only 21+ are allowed to purchase products in our stores or online.
What products are legal to purchase in Texas?
What products are legal to purchase in Texas?
All 2018 Farm Bill compliant Hemp products.
What is CBD?
What is CBD?
CBD, or cannabidiol, is a compound found in cannabis plants. Unlike THC (tetrahydrocannabinol), CBD is non-psychoactive, meaning it doesn’t produce a "high" or alter your state of mind.
Will CBD get me high?
Will CBD get me high?
CBD is a non-psychotropic cannabinoid that does not cause intoxicating effects when consumed.
What is Delta-9 THC?
What is Delta-9 THC?
Delta-9-THC (tetrahydrocannabinol) is the primary psychoactive compound in cannabis. It is not made by the plant but is created when THC-A(tetrahydrocannabinol acid), the main chemical that the hemp plant makes, goes through a process called decarboxylation. It's responsible for most of the characteristic effects associated with cannabis use, such as euphoria, altered perception of time, increased appetite, and relaxation.
What cannabinoid works best for sleep?
What cannabinoid works best for sleep?
Delta 9 THC
How It Helps: Delta 9 THC is known for its sedative effects, which can help some people fall asleep faster and stay asleep longer. It may also reduce symptoms like pain or anxiety that can interfere with sleep.
CBN (Cannabinol)
How It Helps: CBN is a non-psychoactive cannabinoid that is often associated with sleep. It is believed to have mild sedative effects and may help with falling asleep and staying asleep. It is even more effective mixed with CBD and/or THC.
What cannabinoid works best for pain?
What cannabinoid works best for pain?
THC (Delta-9-THC)
How It Helps: THC is well-known for its strong pain-relieving effects. It interacts with the endocannabinoid system to alter pain perception and provide relief from chronic pain.
CBD (Cannabidiol)
How It Helps: CBD is non-psychoactive and can help with pain through its anti-inflammatory and analgesic properties. It’s useful for managing conditions like arthritis or muscle pain without causing a high.
CBG (Cannabigerol)
How It Helps: CBG, a non-psychoactive cannabinoid, has potential anti-inflammatory and analgesic effects. It may help with various types of pain by interacting with different receptors in the endocannabinoid system.
What cannabinoid works best for anxiety?
What cannabinoid works best for anxiety?
CBD is often used for managing anxiety, while Delta-9-THC and Delta-8-THC can also be helpful but with varying effects.
CBD (Cannabidiol)
How It Helps: CBD is widely used for its potential to reduce anxiety. It interacts with the endocannabinoid system in a way that may help regulate mood and stress levels without causing a high.
CBG (Cannabigerol)
How It Helps: CBG is a non-psychoactive cannabinoid that may offer cognitive benefits. It interacts with the endocannabinoid system in a way that could support mental clarity and focus, although research on this is still emerging.
THC (Delta-9-THC)
How It Helps: Delta-9-THC can help with anxiety for some people by inducing relaxation and euphoria. However, its effects can be unpredictable and might sometimes increase anxiety or cause paranoia.
What cannabinoid works best for focus?
What cannabinoid works best for focus?
THCV (Tetrahydrocannabivarin)
How It Helps: THCV is known for its potential energizing and stimulating effects. It may enhance focus, increase alertness, and reduce appetite, contributing to higher energy levels.
CBG (Cannabigerol)
How It Helps: CBG is a non-psychoactive cannabinoid that may offer cognitive benefits. It interacts with the endocannabinoid system in a way that could support mental clarity and focus, although research on this is still emerging.
CBD (Cannabidiol)
How It Helps: CBD is known for its potential to reduce anxiety and promote a sense of calm, which can help maintain focus. By managing stress and distractions, CBD creates a more balanced mental state conducive to concentration.
What cannabinoid works best for energy?
What cannabinoid works best for energy?
THCV (Tetrahydrocannabivarin)
How It Helps: THCV is known for its potential energizing and stimulating effects. It may enhance focus, increase alertness, and reduce appetite, contributing to higher energy levels.
CBG (Cannabigerol)
How It Helps: CBG may offer energizing effects for some individuals. It is thought to interact with the endocannabinoid system in a way that supports mental clarity and alertness, potentially boosting energy.
What cannabinoid works best for stress?
What cannabinoid works best for stress?
CBD (Cannabidiol)
How It Helps: CBD is widely recognized for its potential to reduce stress and anxiety. It interacts with the endocannabinoid system to promote a sense of calm and balance, which can help mitigate stress levels.
Delta-8-THC
How It Helps: Delta-8-THC may provide mild calming effects and help reduce stress. It offers a more balanced experience compared to Delta-9-THC, potentially leading to reduced stress and anxiety without intense psychoactive effects.
THC (Delta-9-THC)
How It Helps: THC can help alleviate stress by inducing relaxation and euphoria. While it can reduce stress for some, its effects can be variable; it might increase anxiety or cause paranoia in others.
What is the suggested dosage for your edibles?
What is the suggested dosage for your edibles?
Delta 9 - 2mg for a nice chill, 5-10mg for a classic experience and 20+mg for those that need a little more
CBD - 20-40mg
How long do the effects of your edibles last?
How long do the effects of your edibles last?
Delta 9 THC edibles can last from 2-4 hours, confirm with package instructions.
CBD edibles can last between 4-6 hours.
