Refund policy

Returns

We do not allow returns, however we may offer a refund or exchange on defective or incorrect items. 

You can always contact us for any refund questions at shop@thehappycactusatx.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your refund, please contact us at shop@thehappycactusatx.com.